Watch the introduction, take a look at the courses, then sign in to start learning.
A short introduction from Kirk on how the training program works and how to get the most out of it. Watch this before starting your first course.
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The sales floor start to finish: building the relationship, enjoying the work, and handing the customer to the business office cleanly.
Working the lender relationships, reading the room, and presenting the factory warranty and the menu with confidence.
What the service advisor role covers, and the customer-care habits that separate an ordinary advisor from an extraordinary one.
Staying on the right side of the rules in the finance office and on the showroom floor.
How the Exit Ramp program works and how to present it to your customers.